Updated October 2021

The Chief Health Officer (the CHO) has placed requirements on the operation of businesses and organisations to help reduce the risk of COVID-19 being transmitted. These requirements are specified in CHO Directions – Directions for Safety Measures for Places, Businesses, Activities, Services and Premises (the Directions).

The best way to prevent the spread of COVID-19 and protect your Club is through maintaining good hygiene practices, following physical distancing principles and other safety measures as specified in the Directions.

For more information visit the NTG Coronavirus website.

CHO Directions and mandatory requirements

Under the Directions, NT Surf Life Saving Clubs must:

  • Have a COVID-19 safety plan, which they must comply with
  • Make available hand sanitiser to customers unless handwashing facilities are available.
  • Display signage in areas that are open to the public and accessible to employees stating that a person should consider the following:
    • keeping 1.5m away from a person who is not a member of the person’s family, a friend or an acquaintance (a person not known to them);
    • if it isn’t possible to keep 1.5m away from a person not known to them - keeping close contact to less than 15 minutes
    • practising hand hygiene by washing hands or using hand sanitiser
    • staying home if feeling unwell
    • downloading the COVIDSafe app.
  • Appoint a COVID Safety Supervisor to facilitate the implementation of their businesses COVID-19 Safety Plan.
  • Collect the contact details of any person attending the premises for longer than 15 minutes.

COVID-19 Safety Plan

Clubs must have a COVID-19 Safety Plan to demonstrate how they meet the health directions around the key principles of physical distancing and hygiene practices. The COVID-19 safety plan checklist must be completed and submitted online. This forms your COVID-19 Safety Plan.

Clubs are now required to review their COVID-19 Safety Plans at least every six months to make sure they continue to address any required safety responsibilities. If the review of the COVID-19 Safety Plan results in any changes, the updated safety plan must be submitted online with updated information.

Your COVID-19 Safety Plan must be available to show to an authorised officer upon request. Clubs must comply with their COVID-19 Safety Plan.

COVID Safety Supervisors

Clubs must appoint at least one COVID Safety Supervisor - it may be neccessary to share the duties. 

This person, or persons, can be any one that the Board feels has the necessary skills and knowledge to undertake the role. Skills and knowledge may be acquired by:

The COVID Safety Supervisor must be able to provide evidence of/demonstrate their skills and knowledge, upon request by an authorised officer.

Role of COVID Safety Supervisors

COVID Safety Supervisors play an important role in communicating with staff and customers about any relevant measures that assist with minimising the spread of COVID-19, changes to restrictions and the individual business's policies and safety plans involving COVID-19.

The role of the COVID Safety Supervisor is to implement the COVID-19 Safety Plan.

A person appointed to the role of COVID Safety Supervisor should:

  • Supervise and guide staff and members in COVID-19 safety principles.
  • Assist in increasing visitor knowledge about the Club's policies and procedures consistent with the COVID-19 safety principles.
  • Remind visitors of their obligations to adhere to the COVID-19 safety principles including physical distancing where possible.
  • Assist in identifying and eliminating potential hazards or non-compliance within the club. 
  • Ensure the Clubs' COVID-19 Safety Plan is reviewed every six months and remains fit for purpose.

COVID Safety Supervisors should ensure all staff and members are familiar with the business's COVID-19 Safety Plan. Staff and members should have a clear understanding of the COVID-19 safety principles including hygiene, cleaning and sanitising, physical distancing, and staying at home and away from work if feeling unwell and getting tested.

COVID Safety Supervisors should communicate with staff and members about their safety responsibilities in daily shift briefings, staff communication boards, signage, social media groups, intranet, etc. The Safe Work Australia website provides guidance on how businesses can manage risks arising from COVID-19.

Environmental Health Officers, Public Health Officers and NT Police may undertake compliance checks across the NT to ensure businesses have a COVID Safety Supervisor and are complying with their COVID-19 Safety Plan.

Managing a COVID Safe Workplace

The COVID Safety Supervisor should identify, document and address issues in the workplace that may pose a risk in relation to COVID-19 safety.

Hygiene measures

Staff, members and customers must have access to places where they can wash their hands with soap and water or hand sanitiser. Supplies of soap, paper towel and hand sanitiser need to be regularly checked and replaced as soon as they run out.

Clubs should remind visitors and members that if they have any symptoms of COVID-19 or if they feel unwell, that they should stay at home and get tested and not attend the venue. This information can be provided in many different ways such as on the website, signage at the Club or in booking confirmation emails.

Symptoms can include fever, cough, scratchy throat, shortness of breath, runny nose, loss of smell, loss of taste, fatigue, muscle and joint pain and diarrhoea.

Physical distancing

COVID Safety Supervisors should assist staff and customers to follow physical distancing guidelines where possible. This includes making sure the layout of the venue allows for physical distancing and that there are clear markings and signage in place to guide people where to stand.

Particular attention should be given to areas where crowding could occur such as entry to a venue, queuing to order meals or at bar areas, toilet areas and designated smoking areas.

Maintaining a physical distance of 1.5 metres between ourselves and others, particularly people who are not part of our household or close family contacts, is encouraged.  Close face-to-face contact should be minimised and if unavoidable should be limited to 15 minutes or less.


It is important businesses, organisations and venues have signage and posters in place to remind staff and customers about the risks of COVID-19 and the safety measures required to stop its spread.

The CHO Directions require Clubs to display signage on:

  • Territory Check-In App QR Code poster
  • Hand washing and hand hygiene
  • Physical distancing
  • Staying home if unwell
  • Getting tested if experiencing symptoms
  • Downloading the COVIDSafe app.

COVID Safety Supervisors should regularly check the venue to make sure that signage remains in place and is visible to the public. To be effective signage needs to attract the attention of people and motivate them to take action.

A range of posters and resources are available for download.

Cleaning and disinfecting

A combination of cleaning and disinfecting is the most effective in combating and removing any traces of the COVID-19 virus. Cleaning reduces the grime load on a surface and allows the disinfectant to take effect and kill the COVID-19 virus. A disinfectant may not kill the virus if the surface has not been cleaned with a detergent first.

The COVID Safety Supervisor should ensure that high touch surfaces are identified and regularly cleaned and disinfected. It is important that businesses, organisations and venues have procedures in place to ensure high levels of cleanliness are maintained.